Normally the problem is with the wrong data provided in the IPO Application (like errors regarding demat or client personal details).Send your client details and Application Details (Name, Number etc) to the registrar by E-mail or Postal Mail. Wait for a week or so and if you still don't have shares or refund, then try contacting the registrar by phone and if no response later file a complaint with SEBI.
How to file complaint with SEBI - India?
Fill online form made available on following SEBI website - http://www.sebi.gov.in/Complaint1.jsp
You will get a tracking number. If the online form doesn't work, then download this form Print it, fill it and Post it to SEBI .If you are sending it by postal mail, then send a CC of the form to BSE and NSE at following addresses -
- Bombay Stock Exchange Ltd (Farzana Mehta or Rajesh Ghadi) PHIROZE JEEJEEBHOY TOWERS, DALAL STREET , MUMBAI- 400001
- National Stock Exchange of India Ltd. Investor Grievance Cell / Arbitration Exchange Plaza, Plot no. C/1, G Block, Bandra-Kurla Complex, Bandra (E) Mumbai - 400 051.
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